Refils requests unprofessionally delayed
I have been a patient with this office for about a year now and recently had walgreens send a request for a birth control refill to my Dr. After a week with no refill and missing the start date, I called and left a message and walgreens faxed another request. I had to call again, several days later as no response was ever made. I still don't have my medication and it's 2 weeks later. If I was sick, I might be dead by now. The pharmacy mentioned that this office takes quite a while for refils. Not to mention the wait once you check in, with an appointment, is usually about a half hour. You sit in the lobby with others that are there for the Urgent Care Clinic and are very sick. So if you weren't sick yet, you will be. I am changing Dr.'s as soon as possible. This ordeal was just obnoxious.
2 weeks ago in Prescott Valley, AZ